[ 01 ] PRE-SALES
Questions before you buy
Plan sizing, custom server builds, the Bitcoin payment gateway, or anything you can't find on the site. Email us and a human answers.
- channel
- account needed
- no
Contact & support
Pick the channel that matches what you need. Tickets are handled 24/7 by our offshore support team; no account is required to ask a pre-sales question.
[ 02 ] TECHNICAL
Support ticket
The fastest route for anything touching a live service: provisioning, DNS, cPanel, reboots, abuse reports and billing.
- channel
- ticket system
- coverage
- 24/7
[ 03 ] GENERAL
Contact form
Prefer a form to an email client? The client-area contact form reaches the same inbox and lets you pick a department.
- channel
- web form
- account needed
- no
$ ls /self-service
Answer it yourself, faster
Most questions are already documented in the client area
Knowledgebase
Setup guides, policies and technical answers.
OPEN →Network status
Check before reporting an outage.
OPEN →Announcements
Maintenance windows and service news.
OPEN →Client area
Manage services, invoices and upgrades.
LOGIN →Create an account
Email address only. No ID, no KYC.
REGISTER →Affiliates
Refer clients and earn commission.
OPEN →